Welcome and introductions

What is Web 2.0?

"Web 2.0 is the catch-all term used to describe the online trend for sharing and user-generated content, in which the internet gives users the tools to create and distribute their own information rather than just consume."
Source: Revolution not evolution - How the NHS is using the Internet to connect with patients. HSJ 21st August 2008

Objectives

• Identify the main lessons learned from the use of web 2.0 PHRs applications to date (mentioned Brian Fisher as great)
• Highlight what factors are likely to stimulate future uptake / distrust of web 2.0 PHR applications in the UK
• Identify what NHS and social care organizations and clinicians should do to harness web 2.0

Why now?

"Evidence shows that clinicians have sometimes been slower in exploiting the potential of new information sources, such as the internet, than others. If that trend continues, there is a danger that people will have to navigate through myth and hearsay, rather than get easy access to evidence-based medical knowledge."
Lord Ara Darzi

"I shop online, I commuicate online, I educate myself online, I control my finances online. In 2007, it's only right that look after myself ONLINE."
Claire Marshall, Patient

Why not?

Newspaper article "The boy in a coma who cheated death" about Bruce Elliott as type 1 diabetes.
Web 2.0 is crucial for Bruce's care - "my test results seem to slip through the floor boards". "I would love to know all my test results and I would love to have them all in one place".