Implementing information for health: Even more challenging than expected?

Learning points from paper

Over 150 factors have been identified as the key factors that can predict electronic patient record / electronic health record (EPR / EHR) implementation success, but only two are consistently associated with successful implementations:

1. Top-management support
2. User involvement

Other factors that influence positive outcomes:

• Local champions who actively and enthusiastically promote the system, build support, overcome resistance and ensure the system is installed and used.
• Systems must be ‘bedded in’ for at least six months before decisions about the success of the technology can be made.
• Buy-in of the organisation is important. All users must see the need for change if they are to support it.
  

Critique of paper

Other comments

Citation and Abstract

Report for the DoH Information Policy Unit. DoH, London. Implementing information for health: Even more challenging than expected? Protti D.