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title: "Case Study Template"
canonical: "https://wiki.patientsknowbest.com/space/DEPLOY/3542810794/Case%20Study%20Template"
format: markdown
---
> Macro (toc)

# Before Starting a Case Study

** **Make sure you have:

- A pre-PKB workflow and post-PKB workflow
- Identification of efficiency savings and / or improved outcomes collected with multiple patients.
- Quantitative outcomes in the form of measurable savings / outcomes which can be complemented by qualitative statements

_____________________________________________________________

Being able to demonstrate the positive outcomes and evidence the benefits of a change can be useful for many reasons:

- It helps to document the whole process and explain what was involved including the people, processes and technology.
- It provides the opportunity to justify the reasoning for the change in the first place.
- It clearly identifies the problem which was identified and rectified from the change.
- It provides an opportunity to document the lessons learnt during the process.
- It helps to promote the change and the different ways of working and the benefits being achieved.

# Think About The Purpose 

[***You can copy the Case Study Template from the Comms and Marketing Templates on the Drive.  Please make sure you copy and rename the Master Template before completing***.]

Think about its purpose and what it will be used for.  W*hat do you want to showcase?  Try to be as focused as you can on one main aspect in the content.*

- **Title/theme** - *What’s the headline angle?*

It needs to be clear in the title what the case study is about.

- **Introduction** - *Why is this case study important?*

Summarise the central purpose of the case study and what it is illustrating, for example efficiency for the hospital, outcome for the patient, supporting elective recovery.  Ideally illustrate working alongside a national priority.

- **The Problem** - *What was the situation?*

Provide background on what the challenges were eg outpatient appointment that is unnecessary and not needed.

- **The Solution** - *What was implemented?*

Describe the PKB functionality and how it was implemented to solve the problem.  The changes in processes - IT, admin, Clinical.  It may also include other partners/parts/teams of the hospital.

- **The Outcomes/Impact** - *How did PKB make a difference?*

Summary of the results and key facts that prove success (particularly statistical evidence ie clinical time saved, DNAs reduced).  Benefits realised.  Impact on patients, hospital, clinicians etc

- **Learnings and future development **- *What was learnt from the change and can it be improved even more with the use of PKB?*

Allows for any areas of improvement to be made and opportunities for developments/future phases may improve even more eg advanced questionnaire.

- **Quote/testimonials**
- **Image to accompany the case study **

# Marketing and PR

To enable us to publish on [our website](https://patientsknowbest.com/case-studies/) and promote the case study please make sure the following have been sought:

1. Consent from all included in the case study to use the information
2. Any appropriate image(s) to accompany the case study