# Manual

Canonical: https://wiki.patientsknowbest.com/space/MAN/

## **Welcome to the**

**Patients Know Best**

**Manual**

[Get started](https://wiki.patientsknowbest.com/space/MAN/3612180566/Getting+started)

![](/images/a32a746b-b78a-42bb-a5dd-5ce5b7c84e7d)

## Choose an option below to find out more:

![](/images/5c283645-f563-4c95-b1e6-408d89d7b801)

### **Patient**

Everything you need to know about your record.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612377152)

![](/images/c6613e01-94f5-4540-b020-fea8321ad5db)

### **Professional**

Using PKB with your patients.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612409914)

![](/images/8160bb51-3b5d-4b69-8063-9aeba3729bdd)

### **Coordinator**

Managing your PKB organisation.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612737567/Coordinator)

![](/images/ec9861c9-6235-4feb-8d81-168a2d17ad82)

### **Privacy officer**

Maintaining appropriate privacy.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612377171)

![](/images/51fa92d1-c7e5-4b05-87fb-4be73f189abf)

### **Organisation administrator**

Network administration and code sets.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612999737/Organisation+administrator)

![](/images/a837ceee-146e-46ee-823e-07437cd16b45)

### **PKB ambassador**

Championing patients' rights.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612508218/PKB+ambassadors)

## Other resources:

![](/images/d67bae92-b798-44d3-ac88-a6968b332a86)

### **Legal**

How PKB look after information.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612213331/Legal)

![](/images/90ed6ecf-8431-4c21-b4b5-bda46accedf0)

### **Integrations**

Connecting internal IT systems to PKB.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612868669/Integrations)

![](/images/390e311f-69a5-45c4-a183-6040e3677ece)

### **User research**

Understanding how people use their record.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612672099)

![](/images/06957831-a67a-4200-a02d-6b76ae0cd302)

### **Statistics**

Usage stats for healthcare providers

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612901439/Statistics)

![](/images/771db49f-942a-4175-bd28-e3386d513e81)

### **Videos**

Tutorials showing you how to use our platform.

[Read more](https://wiki.patientsknowbest.com/space/MAN/3612737586)

![](/images/8120dd2c-b30a-4e24-b4ec-c477f356d8c5)

### **Contact us**

Getting in touch the PKB technical team

[Read more](https://patientsknowbest.com/contact-us/)

- [Getting Started](https://wiki.patientsknowbest.com/space/MAN/3612180566.md)
- [Legal](https://wiki.patientsknowbest.com/space/MAN/3612213331.md)
- [Carer](https://wiki.patientsknowbest.com/space/MAN/3612246110.md)
- [Patient](https://wiki.patientsknowbest.com/space/MAN/3612377152.md)
- [Privacy Officer](https://wiki.patientsknowbest.com/space/MAN/3612377171.md)
- [Professional](https://wiki.patientsknowbest.com/space/MAN/3612409914.md)
- [FAQ](https://wiki.patientsknowbest.com/space/MAN/3612442731.md)
- [PKB Ambassadors](https://wiki.patientsknowbest.com/space/MAN/3612508218.md)
- [User Research](https://wiki.patientsknowbest.com/space/MAN/3612672099.md)
- [Coordinator](https://wiki.patientsknowbest.com/space/MAN/3612737567.md)
- [Videos](https://wiki.patientsknowbest.com/space/MAN/3612737586.md)
- [Integrations](https://wiki.patientsknowbest.com/space/MAN/3612868669.md)
- [Statistics](https://wiki.patientsknowbest.com/space/MAN/3612901439.md)
- [Home](https://wiki.patientsknowbest.com/space/MAN/3612999715.md)
- [Organisation Administrator](https://wiki.patientsknowbest.com/space/MAN/3612999737.md)
- [How do I get my data as a patient in the Netherlands](https://wiki.patientsknowbest.com/space/MAN/3617620130.md)
- [Welcome to The PKB Manual](https://wiki.patientsknowbest.com/space/MAN/3618177480.md)
- [How do I get a record?](https://wiki.patientsknowbest.com/space/MAN/3618177569.md)
- [How to register](https://wiki.patientsknowbest.com/space/MAN/3619225607.md)
- [Logging in for the first time](https://wiki.patientsknowbest.com/space/MAN/3619225614.md)
- [What user roles does PKB support?](https://wiki.patientsknowbest.com/space/MAN/3619225621.md)
- [Accessibility](https://wiki.patientsknowbest.com/space/MAN/3619291151.md)
- [Break The Glass](https://wiki.patientsknowbest.com/space/MAN/3621388351.md)
- [Disabled Sharing](https://wiki.patientsknowbest.com/space/MAN/3621879882.md)
- [Devices](https://wiki.patientsknowbest.com/space/MAN/3623944318.md)
- [Stopping Your Use of PKB](https://wiki.patientsknowbest.com/space/MAN/3623944325.md)
- [Homepage](https://wiki.patientsknowbest.com/space/MAN/3623977078.md)
- [Tests](https://wiki.patientsknowbest.com/space/MAN/3623977085.md)
- [UK Kidney Association (UKKA)](https://wiki.patientsknowbest.com/space/MAN/3623977092.md)
- [Privacy labels](https://wiki.patientsknowbest.com/space/MAN/3624009852.md)
- [NHS App & NHS Login](https://wiki.patientsknowbest.com/space/MAN/3624075361.md)
- [Updating your profile & settings](https://wiki.patientsknowbest.com/space/MAN/3624075368.md)
- [Appointments](https://wiki.patientsknowbest.com/space/MAN/3624075409.md)
- [Paediatric Records](https://wiki.patientsknowbest.com/space/MAN/3624370226.md)
- [Genetics](https://wiki.patientsknowbest.com/space/MAN/3624402982.md)
- [Library](https://wiki.patientsknowbest.com/space/MAN/3624435768.md)
- [Adding photos and videos to records](https://wiki.patientsknowbest.com/space/MAN/3624468516.md)
- [Allergies](https://wiki.patientsknowbest.com/space/MAN/3624534029.md)
- [Social care](https://wiki.patientsknowbest.com/space/MAN/3624534078.md)
- [Setting and resetting your password](https://wiki.patientsknowbest.com/space/MAN/3624566809.md)
- [Book GP appointments](https://wiki.patientsknowbest.com/space/MAN/3624566844.md)
- [Journal](https://wiki.patientsknowbest.com/space/MAN/3624599581.md)
- [Access log](https://wiki.patientsknowbest.com/space/MAN/3624599588.md)
- [Plans](https://wiki.patientsknowbest.com/space/MAN/3624632380.md)
- [Medicines](https://wiki.patientsknowbest.com/space/MAN/3624632387.md)
- [Audio](https://wiki.patientsknowbest.com/space/MAN/3624665094.md)
- [Notifications](https://wiki.patientsknowbest.com/space/MAN/3624665101.md)
- [Files](https://wiki.patientsknowbest.com/space/MAN/3624697886.md)
- [Reporting incorrect data](https://wiki.patientsknowbest.com/space/MAN/3624697895.md)
- [Imaging](https://wiki.patientsknowbest.com/space/MAN/3624730676.md)
- [Sharing](https://wiki.patientsknowbest.com/space/MAN/3624730683.md)
- [Connecting PKB to FibriCheck](https://wiki.patientsknowbest.com/space/MAN/3624730690.md)
- [Logging in and out](https://wiki.patientsknowbest.com/space/MAN/3624828951.md)
- [Consultations/Questionnaires](https://wiki.patientsknowbest.com/space/MAN/3624828958.md)
- [Measurements](https://wiki.patientsknowbest.com/space/MAN/3624861720.md)
- [Events & messages](https://wiki.patientsknowbest.com/space/MAN/3624927264.md)
- [NHS England GP services](https://wiki.patientsknowbest.com/space/MAN/3624927285.md)
- [Connecting PKB to Omron Connect](https://wiki.patientsknowbest.com/space/MAN/3624927295.md)
- [Languages](https://wiki.patientsknowbest.com/space/MAN/3624960008.md)
- [Link to your GP practice](https://wiki.patientsknowbest.com/space/MAN/3624960015.md)
- [Diagnoses](https://wiki.patientsknowbest.com/space/MAN/3625025545.md)
- [Using PKB on a mobile device](https://wiki.patientsknowbest.com/space/MAN/3625058323.md)
- [Symptoms](https://wiki.patientsknowbest.com/space/MAN/3625091085.md)
- [Attachments](https://wiki.patientsknowbest.com/space/MAN/3625091092.md)
- [Multi-factor authentication](https://wiki.patientsknowbest.com/space/MAN/3625091099.md)
- [Register as a professional](https://wiki.patientsknowbest.com/space/MAN/3694002241.md)
- [Professional logging in and out](https://wiki.patientsknowbest.com/space/MAN/3695280429.md)
- [Access a patient record in an emergency (Break the glass access)](https://wiki.patientsknowbest.com/space/MAN/3695509543.md)
- [Professional homepage](https://wiki.patientsknowbest.com/space/MAN/3695509564.md)
- [How to search for a patient](https://wiki.patientsknowbest.com/space/MAN/3695542280.md)
- [How PKB matches to existing patient records](https://wiki.patientsknowbest.com/space/MAN/3695542309.md)
- [How to add a patient to your team](https://wiki.patientsknowbest.com/space/MAN/3695607850.md)
- [How to create a new patient record](https://wiki.patientsknowbest.com/space/MAN/3695837187.md)
- [Patient records created in another organisation](https://wiki.patientsknowbest.com/space/MAN/3696197649.md)
- [Viewing patient data](https://wiki.patientsknowbest.com/space/MAN/3696197656.md)
- [Professional updating your settings](https://wiki.patientsknowbest.com/space/MAN/3696197666.md)
- [Institution](https://wiki.patientsknowbest.com/space/MAN/3726770181.md)
- [Non-institutional professionals](https://wiki.patientsknowbest.com/space/MAN/3903357902.md)
- [Professionals](https://wiki.patientsknowbest.com/space/MAN/3904110670.md)
- [Carers](https://wiki.patientsknowbest.com/space/MAN/4058873889.md)
- [Coordinators](https://wiki.patientsknowbest.com/space/MAN/4058939406.md)
- [Coordinator plans](https://wiki.patientsknowbest.com/space/MAN/4058972435.md)
- [Bulk create new records](https://wiki.patientsknowbest.com/space/MAN/4059070474.md)
- [Coordinator homepage](https://wiki.patientsknowbest.com/space/MAN/4059103269.md)
- [Patients](https://wiki.patientsknowbest.com/space/MAN/4059136214.md)
- [Searching and adding a patient record](https://wiki.patientsknowbest.com/space/MAN/4059168783.md)
- [Professional Stopping The Use of PKB](https://wiki.patientsknowbest.com/space/MAN/4062150827.md)
- [Professional sharing](https://wiki.patientsknowbest.com/space/MAN/4062183600.md)
- [Deceased patients](https://wiki.patientsknowbest.com/space/MAN/4062249088.md)
- [Asking for access](https://wiki.patientsknowbest.com/space/MAN/4062347327.md)
- [Professional Messages](https://wiki.patientsknowbest.com/space/MAN/4062511127.md)
- [How can I restrict access to a patient's record?](https://wiki.patientsknowbest.com/space/MAN/4062511179.md)
- [Assign and archive](https://wiki.patientsknowbest.com/space/MAN/4062543906.md)
- [Telephone and video consultations](https://wiki.patientsknowbest.com/space/MAN/4062543932.md)
- [Professional paediatric records](https://wiki.patientsknowbest.com/space/MAN/4062544026.md)
- [How to discharge a patient](https://wiki.patientsknowbest.com/space/MAN/4062544040.md)
- [Timeline view](https://wiki.patientsknowbest.com/space/MAN/4062544066.md)
- [Professional passwords](https://wiki.patientsknowbest.com/space/MAN/4062576781.md)
- [Professional carers](https://wiki.patientsknowbest.com/space/MAN/4062675122.md)
- [Complaints](https://wiki.patientsknowbest.com/space/MAN/4062675230.md)
- [Privacy Notice India](https://wiki.patientsknowbest.com/space/MAN/4062773475.md)
- [Privacy Notice for marketing and communications](https://wiki.patientsknowbest.com/space/MAN/4062773517.md)
- [Correcting data](https://wiki.patientsknowbest.com/space/MAN/4062806125.md)
- [Cookie Policy - PKB Web Application](https://wiki.patientsknowbest.com/space/MAN/4062806176.md)
- [Professional email notifications](https://wiki.patientsknowbest.com/space/MAN/4062838868.md)
- [Accessibility Statement](https://wiki.patientsknowbest.com/space/MAN/4062838951.md)
- [Schedule](https://wiki.patientsknowbest.com/space/MAN/4062871661.md)
- [Automatic CC](https://wiki.patientsknowbest.com/space/MAN/4063035436.md)
- [Professional plans](https://wiki.patientsknowbest.com/space/MAN/4063100973.md)
- [Questionnaires](https://wiki.patientsknowbest.com/space/MAN/4063133726.md)
- [Professional tests](https://wiki.patientsknowbest.com/space/MAN/4063232054.md)
- [Professional devices](https://wiki.patientsknowbest.com/space/MAN/4063232064.md)
- [Team](https://wiki.patientsknowbest.com/space/MAN/4063297628.md)
- [Coordinator library](https://wiki.patientsknowbest.com/space/MAN/4063592743.md)
- [Import email addresses from EMIS GP system](https://wiki.patientsknowbest.com/space/MAN/4063756580.md)
- [Set up multiple professional records](https://wiki.patientsknowbest.com/space/MAN/4063756590.md)
- [Coordinator statistics](https://wiki.patientsknowbest.com/space/MAN/4063756600.md)
- [Import email addresses with verified identity](https://wiki.patientsknowbest.com/space/MAN/4063789234.md)
- [Organisation networks](https://wiki.patientsknowbest.com/space/MAN/4064182295.md)
- [EMIS](https://wiki.patientsknowbest.com/space/MAN/4064182376.md)
- [Coordinator Steps for Stopping The Use of PKB](https://wiki.patientsknowbest.com/space/MAN/4064215104.md)
- [Questionnaires (Coordinator)](https://wiki.patientsknowbest.com/space/MAN/4064444458.md)
- [Connected Systems](https://wiki.patientsknowbest.com/space/MAN/4064444476.md)
- [Advanced Questionnaires](https://wiki.patientsknowbest.com/space/MAN/4064575521.md)
- [Coordinator symptoms](https://wiki.patientsknowbest.com/space/MAN/4064575531.md)
- [Current Health](https://wiki.patientsknowbest.com/space/MAN/4064772182.md)
- [Coordinator Connected Systems](https://wiki.patientsknowbest.com/space/MAN/4066672766.md)
- [Patient Advisory Group meeting summary - 10th January 2024](https://wiki.patientsknowbest.com/space/MAN/4066672817.md)
- [Test result display - User research & usability testing](https://wiki.patientsknowbest.com/space/MAN/4066672835.md)
- [Portal Engagement Research](https://wiki.patientsknowbest.com/space/MAN/4066672853.md)
- [TestCard](https://wiki.patientsknowbest.com/space/MAN/4066672871.md)
- [EMIS IM1 Patient Data Extract Service](https://wiki.patientsknowbest.com/space/MAN/4066705697.md)
- [EMIS PKB Record Viewer with single sign on (SSO)](https://wiki.patientsknowbest.com/space/MAN/4066705707.md)
- [Timeline feature user research with clinicians](https://wiki.patientsknowbest.com/space/MAN/4066705767.md)
- [SystmOne single sign-on](https://wiki.patientsknowbest.com/space/MAN/4066738248.md)
- [Code Set](https://wiki.patientsknowbest.com/space/MAN/4066738287.md)
- [Patient Advisory Group](https://wiki.patientsknowbest.com/space/MAN/4066738338.md)
- [Patient Advisory Group - Terms of Reference](https://wiki.patientsknowbest.com/space/MAN/4066738348.md)
- [User research - adding data to records](https://wiki.patientsknowbest.com/space/MAN/4066738358.md)
- [Patient navigation improvements - In progress](https://wiki.patientsknowbest.com/space/MAN/4066738368.md)
- [Coordinator navigation improvements - In progress](https://wiki.patientsknowbest.com/space/MAN/4066738378.md)
- [Message thread display - Usability testing](https://wiki.patientsknowbest.com/space/MAN/4066738396.md)
- [MyRenalCare](https://wiki.patientsknowbest.com/space/MAN/4066738406.md)
- [Finding a Record](https://wiki.patientsknowbest.com/space/MAN/4066771024.md)
- [User research - Privacy notice](https://wiki.patientsknowbest.com/space/MAN/4066771122.md)
- [PKB in the NHS App - usability testing with patients](https://wiki.patientsknowbest.com/space/MAN/4066771132.md)
- [How to view your statistics in Tableau](https://wiki.patientsknowbest.com/space/MAN/4083023944.md)
- [Partners](https://wiki.patientsknowbest.com/space/MAN/4083122726.md)
- [Privacy Notice 2021](https://wiki.patientsknowbest.com/space/MAN/4084170806.md)
- [Statistics tracking](https://wiki.patientsknowbest.com/space/MAN/4084531244.md)
- [HL7 message source](https://wiki.patientsknowbest.com/space/MAN/4084662289.md)
- [Translations](https://wiki.patientsknowbest.com/space/MAN/4084793408.md)
- [GP data for any adult in England](https://wiki.patientsknowbest.com/space/MAN/4143251489.md)
- [NHS Wales App & NHS Login](https://wiki.patientsknowbest.com/space/MAN/4194074625.md)
- [SystmOne GP Practice users online services guide](https://wiki.patientsknowbest.com/space/MAN/4342022162.md)
- [EMIS GP Practice users online services guide](https://wiki.patientsknowbest.com/space/MAN/4342546435.md)
- [PocDoc](https://wiki.patientsknowbest.com/space/MAN/4507959299.md)
- [HealthTab](https://wiki.patientsknowbest.com/space/MAN/4548919299.md)
- [Gov.notify for sending text messages (SMS)](https://wiki.patientsknowbest.com/space/MAN/4581294112.md)
- [Welsh user agreement](https://wiki.patientsknowbest.com/space/MAN/4613144584.md)
- [German user agreement](https://wiki.patientsknowbest.com/space/MAN/4613275668.md)
- [Bengali user agreement](https://wiki.patientsknowbest.com/space/MAN/4613308449.md)
- [Spanish user agreement](https://wiki.patientsknowbest.com/space/MAN/4613439504.md)
- [Greek user agreement](https://wiki.patientsknowbest.com/space/MAN/4613668874.md)
- [Arabic user agreement](https://wiki.patientsknowbest.com/space/MAN/4613767190.md)
- [Danish user agreement](https://wiki.patientsknowbest.com/space/MAN/4613767200.md)
- [Holly Health](https://wiki.patientsknowbest.com/space/MAN/4695097345.md)
- [iPro](https://wiki.patientsknowbest.com/space/MAN/4747427896.md)
- [Recruitment Privacy Policy](https://wiki.patientsknowbest.com/space/MAN/4791468056.md)
- [Omron Connect](https://wiki.patientsknowbest.com/space/MAN/4839571489.md)
- [Clinical Trials](https://wiki.patientsknowbest.com/space/MAN/4876795991.md)
- [Privacy Notice EU - Spanish / Aviso de privacidad UE (OLD)](https://wiki.patientsknowbest.com/space/MAN/4905894011.md)
- [Privacy Notice EU (Danish) / Meddelelse om privatlivsbeskyttelse](https://wiki.patientsknowbest.com/space/MAN/4905992291.md)
- [Privacy Notice EU (French) / la Politique de confidentialité](https://wiki.patientsknowbest.com/space/MAN/4906582096.md)
- [Barts Health NHS Trust - VISION-RWE study](https://wiki.patientsknowbest.com/space/MAN/4918247488.md)
- [MyHealthChecked](https://wiki.patientsknowbest.com/space/MAN/4941086751.md)
- [What are advanced questionnaires?](https://wiki.patientsknowbest.com/space/MAN/5089493137.md)
- [Immunisations (vaccinations)](https://wiki.patientsknowbest.com/space/MAN/5148835842.md)
- [Bleepa](https://wiki.patientsknowbest.com/space/MAN/5161648135.md)
- [CheckMySelf](https://wiki.patientsknowbest.com/space/MAN/5164695575.md)
- [Emilia App](https://wiki.patientsknowbest.com/space/MAN/5254971408.md)
- [GetMine](https://wiki.patientsknowbest.com/space/MAN/5335318529.md)
- [JUUL Labs](https://wiki.patientsknowbest.com/space/MAN/5337481349.md)

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