---
title: "Using PKB on a mobile device"
canonical: "https://wiki.patientsknowbest.com/space/MAN/3625058323/Using%20PKB%20on%20a%20mobile%20device"
format: markdown
---
One benefit of PKB is that it is as easy to use on a mobile phone as it is on a computer. This allows patients to access their records wherever they are, and can easily take their information with them to appointments.

## How do I log in to my account on my phone?

In your web browser, launch [https://my.patientsknowbest.com/](https://www.google.com/url?q=https%3A%2F%2Fmy.patientsknowbest.com%2F&sa=D&sntz=1&usg=AOvVaw2iRSVOYU5SBXLjWT3cHxGY). Complete your login details.

![image](media://e9ac4d20-1db2-4762-9781-857198f7dbf6)

# iOS

*Please note that these instructions are for iOS devices only, with the use of a Safari browser. Please see further down the page for Android instructions.*

## How do I bookmark the page?

When on [https://my.patientsknowbest.com/](https://www.google.com/url?q=https%3A%2F%2Fmy.patientsknowbest.com%2F&sa=D&sntz=1&usg=AOvVaw2iRSVOYU5SBXLjWT3cHxGY)**,** click the Share button (this is a square with an arrow coming out the top).

![image](media://d2126917-7d88-4536-9fb8-407c8ac9563e)

Click ‘Add Bookmark.’

![image](media://d7afbf42-57e9-4e75-99c0-02a97aa21b00)

Now, when you launch your Safari browser, you can launch PKB from your homepage.

![image](media://2fc0bfb7-4dc8-4f92-966e-d6e7a951187d)

## How do I autofill my login credentials?

On your phone, click Settings and then Passwords & Accounts.

![image](media://04fc4956-2b6f-43db-9e47-327c2abcaed4)

Click Website & App Passwords.

![image](media://f4f7dd9d-53ec-41e9-bf75-6354b16daba6)

Click the + sign to add your credentials.

![image](media://4fca1f47-537c-4bc7-840b-4ce3196f21af)

Complete the form.

![image](media://8a9e2c53-b5da-44cc-b082-95c45bc13b4c)

On Passwords & Accounts enable ‘Autofill passwords.'

![image](media://7bf56bc6-fdd4-4caa-9c22-eaa9638c3b19)

Now, when you go to PKB on Safari, you will have an option for your credentials to be completed for you.

![image](media://e2d0a3e0-8a32-44d1-a6d3-bc2b3b2a358a)

## How can I add the website to my phone home screen?

When on [https://my.patientsknowbest.com/](https://www.google.com/url?q=https%3A%2F%2Fmy.patientsknowbest.com%2F&sa=D&sntz=1&usg=AOvVaw2iRSVOYU5SBXLjWT3cHxGY)**,** click the Share button (this is a square with an arrow coming out the top).

![image](media://975ffd8f-3805-436a-a890-d8a95b5740c2)

Click 'Add to Home Screen.'

![image](media://89b0c0a9-26ba-4806-a51b-e72a8b3db1d7)

Change the name, if required, and click 'Add.'

![image](media://dda8bb8b-58a6-4c57-9ca2-f67acf0216b8)

# Android

*Please note that these instructions are for Android devices only, for use with the Google Chrome browser.*

## How do I add a bookmark?

When on [https://my.patientsknowbest.com/](https://www.google.com/url?q=https%3A%2F%2Fmy.patientsknowbest.com%2F&sa=D&sntz=1&usg=AOvVaw2iRSVOYU5SBXLjWT3cHxGY), click ‘More’ (this is the three dots in the top right hand corner).

![image](media://d9592771-287f-49f2-a1ef-ed6aabb1fe02)

Select the star icon - this will bookmark the webpage for you.

![image](media://b4c4c254-bda6-4845-a99f-3a9bed3f9474)

## How do I view my bookmarks?

On your browser, click More and then select ‘Bookmarks.’

![image](media://b29f088b-70c2-4b15-9622-f985cea62903)

Your list of bookmarked webpages, including PKB, will display.

## How do I save my passwords?

Whenever you enter your credentials to a webpage, you should be prompted to save your username and password.

![image](media://f4614ede-e0ed-4673-b829-5d2cec9d8c43)

Click ‘Save’ and the next time you launch PKB, your username and password should already be populated for you.

![image](media://7dab6944-aaec-4905-b7d3-374701c436e4)

If you are not prompted to save your password, click More > Settings.

![image](media://8adf28ed-714e-4c42-ad5d-1f4e790ca13c)

On the Settings page click Passwords.

![image](media://a639ec99-b2a9-40d7-b324-687be4ee01ad)

Ensure the option to ‘Save passwords’ is enabled.

![image](media://7b3b3855-e96e-4072-8726-e7baa033b964)

## How can I add the website to my phone home screen?

When on [https://my.patientsknowbest.com/](https://www.google.com/url?q=https%3A%2F%2Fmy.patientsknowbest.com%2F&sa=D&sntz=1&usg=AOvVaw2iRSVOYU5SBXLjWT3cHxGY)**,** click ‘More’ (this is the three dots in the top right hand corner).

![image](media://5965abdc-a7b3-47af-bbc8-a0de858325d4)

Click 'Add to Home screen.'

![image](media://634a72ff-0df0-4c2e-a25d-6107856cc1e2)

Make any required changes to the name and click 'Add.'

![image](media://28904782-3134-45cb-bc06-b2f3a19bf5b5)

Click 'Add' on the Confirmation message - PKB will now be on your phone home screen.

![image](media://bbee1c41-7c52-47c9-8bdc-b112fa4ea102)