--- title: "Q3 2026" canonical: "https://wiki.patientsknowbest.com/space/REL/5271683077/Q3%202026" format: markdown --- ![Release notes (1).png](media://c1f1ff80-b90f-4fd0-b1be-d961214c55d8) > Macro (excerpt) > > | # Thursday 24th September | > | --- | > > ### Feature updates > > #### 1. Shorter SMS links for Advanced Questionnaires > > SMS messages triggered by Advanced Questionnaires now use a new URL shortener, making links shorter to reduce messages to a single SMS where possible. > > #### 2. **Disabled contact actions on deceased patient records** > > We have removed a number of contact actions for professionals, coordinators, and carers on records where the patient is marked as deceased. This prevents unauthorised or accidental interactions while keeping the interface clean and consistent. > > #### 3. Expanded HL7 Document Support > > We have introduced two new HL7 document types, specifically adding support for ‘Questionnaire Requests’ and ‘Patient-initiated Follow-up’ documents. For more information on the available document types please see [https://wiki.hub.patientsknowbest.com/wiki/spaces/api/pages/3365012136/Code+Sets+Overview#PKBCS05](https://wiki.hub.patientsknowbest.com/wiki/spaces/api/pages/3365012136/Code+Sets+Overview#PKBCS05). > > #### 4. Measurement data migrated to FHIR store > > We have completed the migration of existing measurement records into our FHIR store and updated our User Interface (UI) to display measurement data directly from this store. This transition is seamless, ensuring measurement records continue to be displayed without disruption to existing patient or professional workflows. This backend migration is essential foundational work that will allow us to surface existing and future measurement data from GP records in our UI from October 2026, for patients who have consented to adding a copy of their GP data. > > We will roll this out incrementally to groups of users over the next week to monitor performance and ensure a smooth rollout. > > For a short period, existing measurement results older than 3 years won’t be visible while we complete their migration into FHIR. We expect this migration to complete in October, after which your full history will return. > > To send a FHIR measurement, see our dev wiki. > > ### Bug fixes > > #### 1. Display of deceased patient dates > > We have resolved an issue where the date of death appeared incorrectly for users in time zones west of UTC. Dates are now normalised to display consistently across all time zones. > > #### 2. Improved formatting for institution welcome messages > > We have fixed an issue where bold text in institution welcome messages appeared lighter than surrounding text. Bold formatting now displays correctly. > > #### 3. Date of death update > > Professionals & coordinators can now record a date of death as the current day. > > #### 4. Checkbox list and open choice type questions are now supported on CSV export > > We have resolved an issue that was preventing clinical teams from using the CSV export for questionnaires ‘open choice’ and ‘checkbox list’ type questions. Previously, the CSV export could not handle these question types without affecting the display of answers to other questions. Now, all of a patient’s answers to a checkbox list question are listed in one cell, rather than being spread across multiple cells. | # Thursday 10th September | | --- | ### Feature updates #### 1. Improved Performance for Measurement Page Loading We have significantly optimised the performance when loading the measurements page. #### 2. NHS login - Primary email We have updated the NHS login process to check whether a matching, confirmed email address already exists before setting the email address supplied by NHS login as the primary email. If a matching confirmed email exists, the NHS login email will not be set as primary. #### 3. Patients continue their journey when we cannot link to their GP record Patients who select 'Get my GP data' now have their consent recorded and move straight to the next screen, even when we are unable to link them to their GP practice. Previously they were asked to select 'Not now' to carry on. ### Bug fixes #### 1. Update to Australian IHI Identifier Classification We have updated the HL7 assigning authority for the Australian Individual Healthcare Identifier from AUIHI to AUSHIC to ensure proper message processing. This change allows our system to correctly classify and validate both Medicare numbers and IHI identifiers under the same authority. #### 2. NHS App - N&M content We have updated the message content sent in NHS App for questionnaires with a single question to read ‘There is 1 question.’ rather than ‘There are 1 questions.’ #### 3. Non-Latin characters no longer corrupted in derived data and downloads We have resolved an issue which meant that data containing non-Latin characters could be corrupted or truncated when processed. Download filenames are now generated consistently, so these characters display correctly wherever a file is downloaded. | # Thursday 3rd September | | --- | ### Feature updates #### 1. Allergy data migrated to FHIR store We have completed the migration of existing allergy records into our FHIR store and updated our User Interface (UI) to display allergy data directly from this store. This transition is seamless, ensuring allergy records continue to be displayed without disruption to existing patient or professional workflows. This backend migration is essential foundational work that will allow us to surface existing and future allergy data from GP records in our UI from October 2026, for patients who have consented to adding a copy of their GP data. ### Bug fixes #### 1. Issue revoking organisation grant for a client We have resolved an issue where revoking access could affect the wrong client, and added a safeguard to prevent similar data errors in future. | # Thursday 27th August | | --- | This release contains a number of improvements to improve usability for our users. | # Tuesday 25th August | | --- | ### Feature updates #### 1. FHIR test results visible in the UI Test results sent via FHIR now appear on the patient’s **Tests** page, alongside their existing results. This includes GP test results, which are pulled into PKB in FHIR format when a patient consents to sharing their GP record. Patients can see this data, as can the professionals and carers they’ve shared their record with. **We will roll this out incrementally to groups of users over the next three days** to monitor performance and ensure a smooth rollout. For a short period, existing results older than 3 years won’t be visible while we migrate them into FHIR. This doesn’t affect test results released by the GP practice, which will be visible whatever their date. We expect the migration to complete in September, after which the full history will return. To send a FHIR test result, see our [dev wiki](https://wiki.hub.patientsknowbest.com/wiki/spaces/api/pages/5299208244). For GP data test results, see our upcoming blog post. | # Thursday 20th August 2026 | | --- | ### Feature updates #### 1. Improved Wayfinder navigation We have added an NHS App-styled Back button when accessing PKB via the NHS App Appointment page in a web browser, making navigation more consistent with the NHS App experience. ### Bug fixes 1. We have resolved an issue where users blocking cookies were shown an "unsupported browser" error message upon trying to log in. The system now correctly detects when cookies are blocked and displays a specific guidance message instructing the user to enable cookies in their browser settings to log in. 2. We have fixed an issue where setting up two-factor authentication (2FA) in some cases displayed an error screen. Users can now enable 2FA seamlessly. | # Thursday 13th August 2026 | | --- | ### Feature updates #### 1. Improved error message when a patient accesses a link that was not intended for them When a patient clicks on a link in an email notification that was intended for a different user, they now see an improved error message. Previously, it was not clear what the user had done to get the error message or what they could do to resolve the issue. ![image-20260813-101847.png](media://8c8787cc-dc76-4eb1-a368-2e587d4e2ba3) ### Bug fixes #### 1. Organisations can now update ordering provider via HL7 We have resolved an issue which meant that test results were not updated in our user interface (UI) if the ‘Ordering provider’ (OBR-16) was updated in an HL7 message. Now, updates to the ‘Ordering provider’ field are reflected in our UI even if no other fields have changed. #### 2. Professionals now see the correct language when looking at a patient’s record We have resolved an issue which meant that, when a professional viewed the record of a patient, they saw their own language rather than the patient’s language. A professional will now see the patient’s language when viewing the patient’s ‘Profile’ page. #### 3. Organisation and team-level IDs are now named correctly on the patient summary page We have resolved an issue which meant that organisation-level identifiers were not named correctly on the patient summary page. Previously, the identifiers were given the name of the org regardless of their actual name. They are now labelled correctly. | # Tuesday 11th August 2026 | | --- | ### Bug fixes - Canada only 🇨🇦 #### 1. Resolved issue with registration when gender unset We have resolved an issue on the Canadian server where invited patients were unable to complete registration when their gender is recorded as "Unknown". | # Monday 3rd August 2026 | | --- | ### Feature updates #### 1. Improved appointment information for inpatient and day case appointments We've introduced new stay indicators for eligible appointments. Depending on the appointment's encounter class and scheduled duration, patients will now see: - **Long stay** – *Plan to stay between 2 to 8 hours* - **Overnight stay** – *Plan to stay 1 night or more* These indicators are shown automatically for Inpatient and Day Case appointments. Stay information is calculated using the appointment's encounter class and, where available, its scheduled end time. Appointments ending on the same day are displayed as a *Long stay*, while those continuing into the next day are displayed as an *Overnight stay*.with an end date to provide clearer expectations ahead of the visit. ![Screenshot 2026-07-27 at 10.18.42-landscape.png](media://15da85da-4a4d-4d97-8572-fe91dd17410a) #### 2. Removal of temporary support of $ as a separator in ZTM segment of HL7 A28/A31 We have removed support for the use of $ as a separator between team aliases in the ZTM segment of HL7 A28 or A31 messages, which is used to add patients to teams. The only supported separator is now ~, in line with the HL7 specification. To read more about adding patients to teams using HL7, see our [dev wiki](https://wiki.hub.patientsknowbest.com/wiki/spaces/api/pages/3364849143). ### Bug fixes #### 1. Patient consent flow for patients re-joining a team after discharge We have resolved an issue to ensure that patients re-joining a team after discharge are now presented with the consent walkthrough screen to configure their privacy settings. #### 2. Language reverts during professional and coordinator registration We have resolved an issue which caused the language to revert to English after it was changed to ‘English - Canada’ or ‘French - Canada' during professional or coordinator registration. You can now select these languages during the professional and coordinator registration process. #### 3. Inline embedded YouTube/Vimeo display issue We have resolved an issue which prevented some embedded YouTube/Vimeo links from displaying within the inline viewer. | # Wednesday 29th July 2026 | | --- | ### Technical improvements We are deploying an update to improve security and system resilience. | # Wednesday 22nd July 2026 | | --- | ### Bug fixes #### 1. Inline PDF attachment display issue We have resolved an issue which prevented some PDF documents from displaying within the inline viewer. | # Thursday 16th July 2026 | | --- | ### New features #### 1. Appointment reminders email notifications We now send appointment reminders for eligible appointments. Patients and their carers will receive email reminders 7 days and 2 days before their scheduled appointment. You can read more about this update in our latest blog [https://blog.patientsknowbest.com/2026/07/10/development-update-coming-soon-appointment-reminder-emails/](https://blog.patientsknowbest.com/2026/07/10/development-update-coming-soon-appointment-reminder-emails/) or on our ‘Notifications’ wiki page [https://wiki.hub.patientsknowbest.com/wiki/spaces/MAN/pages/3624665101/Notifications#Coming-soon%3A-Appointment-reminder-email-notifications](https://wiki.hub.patientsknowbest.com/wiki/spaces/MAN/pages/3624665101/Notifications#Coming-soon%3A-Appointment-reminder-email-notifications) ![image-20260710-143937.png](media://f2d54ba0-c362-430d-8574-6a2ec3368d03) ### Feature updates #### 1. Updated patient guidance when adding a journal entry We've updated the guidance shown on the journal’s ‘Add Entry’ page to remind patients that journal entries may not be routinely monitored by their healthcare teams and should not be used for urgent or emergency medical concerns. ![journal-portrait.png](media://b7ac2d7b-b080-420d-8710-079d2ef818b4) #### 2.Expanded message management for Professional users Professional users can now assign and archive messages directly from the options menu when viewing messages within a patient's record. Previously, these actions were only available from their own inbox, making it easier to manage messages without needing to switch views. ![Screenshot 2026-07-13 at 14.26.18.png](media://266082d6-6deb-4f2b-b379-4c24e04395df) #### 3.Updated session timeout styling for Wayfinder We've updated the session timeout screens when accessing PKB via Wayfinder to align with the latest NHS England design and styling guidelines, providing a more consistent user experience. #### 4.'Help' button now links to the new user guide Users now see the new user guide when they click on the ‘Help’ button from the PKB user interface. The new user guide contains information that will help users navigate the system and describes key functionality. Other information which is not in the user guide can be found on the PKB [wiki](https://wiki.patientsknowbest.com/space/MAN). We have made this change to help users find the information they need more easily and to allow us to more easily deploy the user guide in different languages. #### 5.Team-level config for restricting patient search We have implemented a team-level configuration which controls whether professionals and coordinators can search for patients using any national ID, or whether the search is restricted to only the team’s default national ID. By default, the configuration will allow professionals and coordinators to search using any national ID. ![image-20260713-142120.png](media://34be36fb-2bc0-4d85-941d-5018ad745ae4) ###  Bug fixes #### 1. Patients are now created with the timezone of the creating organisation We have resolved an issue which was causing patients to be created with a ‘Dublin/Edinburgh/Lisbon/London' timezone, regardless of the timezone of the inviting organisation. Now, the patient is created with the same timezone as the organisation that created their record. #### 2. Timezone issues data in records We have resolved an issue which was causing data in records, when viewed in different timezones, to appear as though they were added to the patient’s record on different days. This has now been resolved and data in records will now always display with the correct date. ### Technical improvements #### 1. Enhanced HTTP Security Header Implementation We have updated our application security protocols by integrating missing HTTP response headers to ensure robust protection against potential vulnerabilities. This update also includes the removal of legacy Internet Explorer workarounds to streamline our caching configurations. | # Thursday 2nd July 2026 | | --- | ### Technical improvements #### 1. Enhanced content security We have successfully removed remaining instances of inline JavaScript from the codebase to further strengthen our application security. This update ensures better alignment with modern Content Security Policy standards and reduces potential vulnerabilities related to cross-site scripting. #### 1. Performance improvements for teams with a large volume of messages We have made performance improvements to reduce message loading times for teams with a large volume of messages. ### Bug fixes - Canada only #### 1. 'About test’ links We have resolved an issue which meant that patients and professionals could still see the ‘About test’ button on their test history page, depending on the route they took to arrive at the page. Patients and professionals will now not see the ‘About test’ button on any page on the Canada environment.