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title: "Waiting List Validation Technical Workflow"
canonical: "https://wiki.patientsknowbest.com/space/api/4708532262/Waiting%20List%20Validation%20Technical%20Workflow"
format: markdown
---
> Macro (toc)

# Full Automated Workflow

A full automated workflow for waiting list validation (WLV) involves the use of PKBs APIs for

1. [Adding patients to WLV teams in PKB](https://wiki.patientsknowbest.com/space/api/4732747785/Adding+patients+to+WLV+teams+in+PKB)
2. [Tracking which patients have no email address or mobile number in PKB](https://wiki.patientsknowbest.com/space/api/4732846086/Tracking+patients+registration+and+email+status), in order to determine which patients need to be contacted outside of PKB to inform them of their questionnaire requests
3. [Sending WLV related questionnaires to patients](https://wiki.patientsknowbest.com/space/api/4732583955/Sending+questionnaire+requests+to+patients) for them to complete
4. [Pulling completed questionnaire responses](https://wiki.patientsknowbest.com/space/api/4732649485/Pulling+questionnaire+responses) so they can be stored in a downstream system/data warehouse ready to use for triaging
5. [Removing patients from the WLV teams ](https://wiki.patientsknowbest.com/space/api/4732616714/Remove+from+Teams)in PKB

# Workflow

Below is the Waiting List Validation process map, detailing the ideal workflow in PKB for a fully automated process. However, there is a lot of flexibility and any of the stages can be performed manually if required.

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> ℹ️ The full automated WLV workflow requires the use of three different types of APIs, and therefore three different sets of credentials. These are referred to as:
> ℹ️ 
> ℹ️ - HL7 credentials
> ℹ️ - FHIR Facade credentials
> ℹ️ - FHIR AQS credentials

# Further Information

- Benefits of WLV workflow in PKB, including use cases can be found in our Deploy wiki here: [Waiting List Validation](https://wiki.patientsknowbest.com/space/DEPLOY/3767599147/Waiting+List+Validation+(WLV)#Automated-WLV).