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title: "eMeet and Greet Workflow"
canonical: "https://wiki.patientsknowbest.com/space/api/4710662152/eMeet%20and%20Greet%20Workflow"
format: markdown
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The integration aspect of an eMeet and Greet workflow typically includes:

- **Managing Team Assignments** – Adding and removing patients from teams in PKB.
- **Document Handling** – Sending documents to PKB, often via a hybrid mail supplier.

This process ensures seamless patient coordination and communication. 

# Workflow Overview

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# Key Benefits

- **Reduces Admin Burden** – Minimises calls to GP and hospital admin teams, freeing up staff time.
- **Empowers Patients** – Provides secure, anytime access to important health information.
- **Cuts Costs** – Lowers expenses on postage and phone calls.
- **Improves Attendance** – Helps reduce **Did Not Attend (DNA)** rates through better patient engagement.

A streamlined, cost-effective solution for both healthcare providers and patients.  Please see our [Deploy wiki](https://wiki.patientsknowbest.com/space/DEPLOY/3819929880/eMeet+and+Greet) for further information.

# How To

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